The 2019 FIFA Women's World Cup

The 2019 FIFA Women’s World Cup is the eighth edition of the FIFA Women’s World Cup,  For the current match, a total of 24 teams qualified for the final tournament.

ChileJamaicaScotland, and South Africa made their Women’s World Cup debuts, while Italy took part in the event for the first time since 1999 and Argentina took part for the first time since 2007BrazilGermanyJapanNigeriaNorwaySweden, and the United States qualified for their eighth World Cup, continuing their streak of qualifying for every World Cup held so far.

For brands, this is a really nice opportunity to reach more consumers. For example, Nike created the following video:

 

Certainly there’s a nice chance to target US Hispanics, since Chile and Argentina are playing in this contest.

If you are looking for a good match, watch US vs Chile: Sunday 06/16 at 12:00. Because US wan 13/0 in the last match, for sure to play against Chile will be interesting.

Source:


Who are millennials?

Millennials Generation

According to Pew Research Center, anyone born between 1981 and 1996 (ages 23 to 38 in 2019) is considered a Millennial, and anyone born from 1997 onward is part of a new generation.

What are millennials?

This is the term that most people recognize the most, commonly associated with avocado on toast, and ‘snowflake’ culture.

They are born between the early 1980s to the mid 1990s or early 2000s, so many young adults nowadays would define themselves as millennials.

The generation was severely impacted by recession, as it caused record unemployment, affecting young people joining the workplace, as well as a period of economic instability.

Why are Hispanic/Latino Millennials Different than other Millennials?

According to Dr. Di Ann Sanchez SHRM-SCP, Ph.D, there are several reasons why Hispanic/Latino Millennials are different than Non-Hispanic Millennials.  First, Non-Hispanic Millennials tend to defer significant life events such as marriage, having children, and buying a home.  For example, non-white Millennials average age for first-time births is 27 years old, Latino Millennials average for first-time births is 24 years old.  Moreover, 1/3 of Hispanic Millennial Moms have three or more children versus about ¼ of Non-Hispanic Millennial Moms. Therefore Latino/Hispanic Millennials are considered the “early adulthood” Millennials.  Why does this matter?  It matters because employers want to attract and retain employees.  Hispanic Millennials who have children earlier, will limit job hoping to build their families and potentially buy a home earlier.  Latino Millennials will look to their employer for stability, a place to stay longer and build a career with the company.

According to The Manifest, there are 5 key to reach them from the marketing perspective:

  1. Tell a story with a video. Millennials don’t want to read about your brand – they want to see it.
  2. Take a Stance. Millennials seek both authenticity and value. Taking a strong position (without any positioning) will allow you to reach these purpose-driven purchasers.
  3. Promote on Reddit. You can run a promotion on Reddit, “The Front Page of the Internet.”
  4. Reach Across All Channels. Brands must be present across all channels to reach millennials.
  5. Boost Visibility With Search. Search advertising is an effective way to advertise to millennials directly.

To advertise to millennials successfully, find ways to display your brand as the relevant and trustworthy ally. Do this and your advertising will successfully attract, engage, and convert this cagey demographic. If you need help to target this audience or other multicultural segments, check it Alcance Media Group.


Latin American elections 2019

2019 Elections in Central & South America: Improvement or Status Quo?

On the heels of the 2018 elections that brought Colombia’s (Ivan Duque), Mexico’s (AMLO Andres Manuel Lopez Obrador) and Brazil’s (Jair Bolsonaro) new leaders to the top post in Latin America, the 2019 elections may not be seen as reaching the same level of impact on the world stage.  However, for the six countries planning elections in 2019, elections are always key to defining whether the future for which path these countries take.

Latin American Countries with elections in 2019

  • Argentina
  • Uruguay
  • Bolivia
  • Panama
  • El Salvador
  • Guatemala

For details of the election timing and key concerns, Americas Society / Council of the Americas is a great resource.

While Argentina represents the largest economy and a country facing numerous challenges, for the U.S., there is definitely a focus on Central America which is a key source of the immigration debate.

For Central America, the challenge is how to combat the violence and corruption that has been a key challenge to these developing countries.  For example, Guatemalans, who in the last election elected an ex comedian on a slogan of  “not a thief, nor a crook” who has ended up in a constitutional showdown with the UN-backed anticorruption CICIG and seems to be the opposite of his slogan.  Will there be a return to politics as normal, or will the next president go beyond slogans and actually embrace international anticorruption efforts.

No Easy Answers:

There are no easy answers for many of these countries.  While Argentina is facing a recession and inflation after Macri’s first term is trying to help the country rebound from more than a decade of Kirchner’s, Guatemala and Bolivia have constitutional challenges, and countries such as El Salvador have spent so many years of violence there are questions as to whether any politician will be able to make significant changes and bring stability to their countries.

Is there Hope?

As long as the people have a choice and elections are relatively fair, the politicians at the very least have to answer to the public.  Large protests against Guatemala’s president trying to oust the UN backed CiCIG to the judicial systems still maintaining some sort of check on power there is some hope.  However the road is full of challenges for many of these countries.


Political Outreach to Hispanic Voters - HELP

Really!! Google Translate – Presidential candidates showing ineptitude in reaching out to Hispanic voters.

Reaching Hispanics in language can have numerous pitfalls that even pose a challenge for native Spanish speakers, but the errors being made by political candidates for the top job in the U.S. is an impressive show of laziness.

Politico reviewed numerous Spanish language pages of some presidential candidates and found many to be lacking.  Following is an excerpt from the Politico article: which has some excellent examples of missteps.

While Google Translate can serve as a workable starting point, more often than not it needs a human hand to produce Spanish that would pass muster with a native speaker.

As with any outreach to the Hispanic or any other multicultural audience, if you plan on reaching out in language, it is extremely important to get it right.  If you can’t, then stick to English.

According to Pew Research: Mapping the Latino electorate there were more than 29 million latinos that were eligible to vote in the 2018 midterm elections.  In states such as California (30%), New Mexico (42%), Texas (30%) among others where the percentage of eligible voters being Hispanic, reaching this audience the right way is important.

While acknowledging that Hispanic voters are important is the easy part, the effort by both the Republican National Committee (GOP) as well as the Democratic National Committee (DNC) is lacking.  If the major committees are unable or unwilling to put forth the effort, what can you expect from political candidates.  Some examples of the Latino/Hispanic pages from the major political parties show a severe lack of effort to reach out to this part of the latino electorate.

 

For anyone who has written in a second language, mistakes will happen, and to some extent when you see candidates make the attempt to speak in another language, some mistakes are understandable, but if your campaign or brand is serious about reaching out to bilingual and Spanish dominant Hispanics, there are inexpensive and simple ways to do it.  There are numerous certified translators, qualified multicultural agencies, and most likely a native speaker nearby that can assist.

The Politico article evaluated numerous sites for Democratic presidential candidates and is worth reviewing.  Here is just one example to see where some candidates are missing out.

Additional Resources:

Pew Hispanic: Mapping the Latino electorate

Reach Multicultural: Multicultural Voter Resources

Alcance Media Group – Multicultural Political Advertising

Republican National Committee: GOP Hispanic page

Democratic National Committee: Latinos

 


Video, importance of the Hispanic market

Audiences are in constant evolution but one of the most dynamic segment is the US Hispanic. This market is rapidly developing in a changing world.

Just a couple of empirical notes. Hispanics consume more mobile video content on social media than any other ethnic group. Currently, the Hispanic consumer views 66% more video content on their smartphones every week than non-Hispanic consumers.

Digital video has caught on with Hispanics. Eight in 10 use subscription services, with Netflix atop the list. Many use streaming services more than traditional TV—a trend poised to accelerate as more Hispanic-oriented content comes online (emarketer.com).

 

Why this segment market is important?

In the first place, Hispanic Americans projected to account for roughly a third of the US population by 2050, the time to start targeting this market may be now (thenextweb.com). Maybe to can check our post about Hispanic drive homeownership growth.

In the second place, they are already a connected segment. “Hispanic consumers in the U.S. are now considered a very connected and digital first community. Effective outreach to different cultures within the hispanic market can spread like wildfire down to their home countries,” wrote Nick Kyriakides, COO at NetTALK. When it comes to marketing to this market, it is important to leverage digital channels.

This is why many companies are trying to implement more video based services. For example Entel, among Chile’s largest telecommunication companies, recently introduced a new video platform powered by the Kaltura TV Platform. What they are trying to do is to push their platform and get more exposure for brands and advertisers willing to target this market.

Source: https://corp.kaltura.com

For sure, in the short term the video arena will be full of rude competition. The good news is this kind of scenarios are always good for consumers and an interesting opportunities for new businesses.

Finally, if you want to learn more about the Best Practices to Reach a Diverse Audience, check this post on: https://www.reachmulticultural.com/


Latino participation in winter sports

Why the ski industry needs more Hispanics skiers and riders.

In looking at the importance of key multicultural populations on winter sports and the impact they have on the ski industry, one group stands out as being poised to deliver.  While the ski industry does need to do more to draw Hispanic families to the resorts, there are already some key factors that make that easier than with other multicultural groups.

In looking at the African American market one thing that gets mentioned in articles is that there are not many African American skiers on the hill, and that lack of diversity presents challenges in making this segment feel welcome.  In contrast, at least in the West, not only is there a notable increase in Hispanic families living and visiting the mountains, but there is also an added benefit of workers from Latin America.

In California & Colorado (and many others), when you go to the resort, many of the workers are seasonal and visiting from other countries.  Every season on a chairlift or even in the parking lot I meet someone who is here for the season from Chile or Argentina and have the opportunity to speak Spanish.

International Student Visas such as Vail’s program bring diversity to resort operations that can translate to a more welcoming experience for latinos.

While not all Hispanic households are Spanish dominant in the U.S.,  just imagine how it feels for someone who may be more comfortable speaking in Spanish, or even just seeing more people from similar backgrounds may make you feel.  Skiing is expensive and for most people not from a cold climate, is not necessarily something that you grew up doing.  This is where the industry can and needs to help.

Tourism boards from Arizona to Washington are actively pursuing multicultural communities to boost tourism.  Visit Denver has a site in multiple languages and actively markets to Hispanic and other communities.  Yet, there are few examples of ski resorts actively marketing to Hispanic, Asian, or African American communities.  At the very least increasing the diversity on the ski hill, will make others from those communities feel more welcome.

RRC Associates Study

So, for affluent communities with the means, the push is to introduce them to the mountains and the benefits of winter recreation.  Creating a great experience similar to that of all skiers and riders will pay great dividends.

More challenging for the industry (especially in the West) is how to involve the local communities, much of which are lower income Hispanic and in many cases undocumented.  Per a great article in Outside Magazine that discusses the issue as well as the work of the Doug  Coombs foundation who offer opportunities to more challenged, local, latino populations in Wyoming.  Many times these are the workers in the community, but reap few of the benefits of living in beautiful mountain communities, this organization helps to bring them onto the hill and further increase participation in the sport.

While this group, may not generate as much interest to resorts trying to sell luxury condos, the fact is that having people from diverse backgrounds enjoying the mountains creates a richer experience for all.

Additional Resources:

Will Multicultural Skiers Save the Ski Industry

NSAA report – Future Demographics

Alcance Media Group – Multicultural Tourism Marketing


New Luxury Car

Reaching Hispanic Car Buyers

While the numbers may vary (one projection is that the Hispanic market will represent $1.7 Trillion buying power by 2020), the consensus is that the Hispanic market is massive, and therefore the influence of Hispanic car buyers is a major opportunity for any business.  In this case, let’s look at auto dealers.

Car dealership owners in the U.S. are focused on selling as many cars as possible and as their local or regional market changes they are one of the fastest groups to react to these changes.   While there are major advertising dollars focusing on Hispanic markets from some automakers, the local focus of the dealers means that regardless of the national focus, they may create their local sites, offers and advertising to grab the attention of their market.

Below is an example of from Arlington Toyota of a vehicle walk through in Spanish for their market.

Each market is different, even when looking at the Hispanic market.  The local market in Miami is quite different than the markets in San Francisco, New York or any other.  There are numerous factors including language (Spanish versus English), to cultural backgrounds and differences in country of origin or individuals or family (U.S. born, 3rd generation is different from 1st generation family recently arriving from Guatemala) can be significantly different.  In some markets, the big sellers may be the less expensive vehicles, while in many cases the Hispanic market is purchasing high end luxury cars. (Example from Lexus below) These are the details that local/regional dealerships understand.

Above is an example from JM Lexus showing the key attributes in Spanish of choosing a Lexus.

More than ever there are cost effective options for dealers.  From managing their own sites and social media presence, to working with local publications, to working with multicultural digital specialists to reach Hispanic car buyers. To continue to learn more about reaching these audiences, here are some additional resources:


latino food

IRI Examines New Product Purchasing Habits of U.S. Hispanic Shoppers

The Hispanic community is the fastest-growing ethnic group in the nation and spends more than $94.7 billion on CPG products annually. Because Hispanics are one of the most sought-after ethnic groups in the retail grocery market, IRI is diving deeper into last year’s most successful CPG launches to better understand Hispanics and New Product Pacesetters. CPG marketers have a great opportunity to capture more shopping dollars from Hispanic consumers, especially if they understand some key nuances in their attitudes and preferences regarding new products, compared to those of the general consumer population.

“By 2020, Hispanics will account for over half of the population growth in the United States, and their spending power will also increase significantly”

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“By 2020, Hispanics will account for over half of the population growth in the United States, and their spending power will also increase significantly,” said Susan Viamari, vice president of Thought Leadership for IRI. “Unfortunately, most marketers don’t have easy access to detailed information on what Hispanic shoppers are buying, including in key CPG categories. This significantly limits new growth opportunities for brands, so we examined what Hispanics are buying, and even why they are buying products, to help marketers engage with these very important consumers.”

While Hispanic buying power is concentrated in select markets, including New Mexico, Texas, California, Florida, Nevada, Colorado, New Jersey, New York and Illinois, their interest in new products is spread across retail departments. Among those consumers who consider themselves avid new product adopters, there is a particular interest in the following departments (English-speaking Hispanics, bilingual Hispanics, Spanish-speaking Hispanics and non-Hispanics):

--

Food:

26%, 29%, 25%, 23%
--

Beverage:

19%, 20%, 13%, 16%
--

Beauty/Personal Care:

19%, 24%, 29%, 12%
--

Home Care:

13%, 20%, 29%, 11%
--

Health Care:

10%, 13%, 20%, 9%
--

Pet Care:

9%, 8%, 9%, 6%

Top-Selling Food and Beverage Launches

Based on the most successful CPG launches in the 2017 New Product Pacesetters report, IRI uncovered the top-selling food and beverage products for Hispanic consumers:

2017 New Product Pacesetters: Hispanic Top 10 Food and Beverage Brands
Dollars per Buyer Index: Hispanic vs. Non-Hispanic Consumers
(Average = 100)
1. Halo Top® 93
2. Hillshire® Snacking 117
3. Chobani® Drinks 102
4. GOOD THiNS® 111
5. Oscar Mayer® Natural 116
6. Dunkin' Donuts® Iced Coffee 72
7. Cracker Barrel® Macaroni & Cheese 143
8. Birds Eye® Steamfresh® Veggie Made 97
9. SMARTMADE by Smart Ones® 119
10. POWERADE® X ION4® 83

Source: IRI Consumer and Shopper Insights Advantage/Hispanic Specialty Panel

The mix of healthy and indulgent products found in the top-10 ranking truly reflects Hispanics’ attitudes toward eating. For instance, 36 percent of Hispanics say they eat healthy half of the time and eat whatever they want the other half. An additional 36 percent of Hispanic consumers say they eat healthy 80 percent of the time and allow for indulgences 20 percent of the time. So, moderation is the key for most Hispanics.

The top healthy eating considerations vary significantly across Hispanic sectors (English-speaking Hispanics, bilingual Hispanics, Spanish-speaking Hispanics and non-Hispanics):

--

Avoiding processed foods:

58%, 54%, 31%, 56%
--

The right mix of different types of food:

44%, 36%, 36%, 42%
--

Natural foods:

30%, 41%, 24%, 23%
--

Organic foods:

20%, 19%, 40%, 15%
--

Include higher-calorie treats in moderation:

10%, 6%, 21%, 11%

Top-Selling Non-Food Launches

Forty percent of Pacesetter brands that hit the mark with Hispanics tout “more natural,” “organic,” “herbal,” or “holistic” attributes, which also helped shape the top-10 non-food ranking:

2017 New Product Pacesetters: Hispanic Top 10 Non-Food Brands
Dollars per Buyer Index: Hispanic vs. Non-Hispanic Consumers
(Average = 100)
1. Fancy Feast® Medleys® 149
2. Garnier® Whole Blends 104
3. Carol’s Daughter® 164
4. Herbal Essences® Bio:Renew 100
5. Copper Chef® 95
6. GLISS® Hair Repair® 96
7. Dove® Nutritive Solutions 116
8. Dentalife® 87
9. Red Copper® 105
10. OxiClean HD 140

Source: IRI Consumer and Shopper Insights Advantage™/Hispanic Specialty Panel

Hispanics are looking for new non-food products that provide new health benefits and faster results. Key considerations for new products include (English-speaking Hispanics, bilingual Hispanics, Spanish-speaking Hispanics and non-Hispanics):

--

Offers longer-lasting relief compared to existing alternatives:

31%, 28%, 32%, 32%
--

Offers faster relief than existing products:

30%, 25%, 14%, 30%
--

Treats multiple symptoms:

32%, 33%, 29%, 27%
--

Appeals to many people in my household:

27%, 28%, 25%, 21%
--

Offers new health benefits:

26%, 28%, 35%, 21%

“Hispanics are a highly diverse group, based on factors such as age, income, media preferences and language preference — English-preferred, bilingual or Spanish-preferred,” said Staci Covkin, principal of Consumer and Shopper Marketing for IRI. “Attracting Hispanics requires an understanding of these language preferences, along with their digital and social preferences, to quickly see a huge opportunity for CPG across food, beauty, home and health care brands. Aligning a new product launch with the needs of Hispanic shoppers is rapidly becoming a critical success factor for sustained CPG and retail growth, so improved insights and activation of these shoppers can result in significant sales and market share uplift.”

For the complete analysis on Hispanics and New Product Trends, click here. For more information, contact IRI at customerinteractioncenter@IRIworldwide.com

 

Source: https://www.businesswire.com/news/home/20180606005323/en/IRI-Examines-New-Product-Purchasing-Habits-U.S.


Hispanic marketing - still relevant?

Is Hispanic marketing still relevant?  In all but the most remote places, latino influence in the United States is hard to miss, so of course it is.

Multicultural audiences continue to grow in size and importance and the Hispanic audience is one of the most important.  The U.S. Hispanic market has massive influence on the success businesses as well as on American culture.  Almost, if not all major cities in the U.S. have integrated latino food, music, culture, and even street signs into their metro area.    What is always being debated is how to reach this segment.  From a recent media post article there were some key points that highlighted some interesting items.

Language:  While to percentage of Hispanics that are proficient in English has risen swiftly, the percentage of Hispanics that stream entertainment in Spanish has also increased significantly (even greater among Hispanic millennials).  

Boy with Sombrero lazy Hispanic marketing.
Some hispanic marketing attempts are less than ideal.

Influence:  While the population growth is still strong, it has slowed somewhat, yet the integration of the segment into American culture is stronger than ever.  In business ownership the Hispanic community now comprises ownership of 12% of all U.S. business.

Many marketers take the approach of adding a stock photo of a latino looking person to an ad, check a box on whatever programmatic platform and call it a day.  While there are some that fully integrate a “total market” strategy” incorporating cultural relevance, language, etc with an overall cohesive strategy,  but that seems to fall more to Toyota, P&G, Coca Cola and other major advertisers.  

The U.S. Hispanic segment is one of the most important segments and represents major buying power and influence.  It is time for marketers to pay more than lip service to the importance of the group.  There are numerous factors in these decisions such as time, budget, and need.  However there are numerous options to reach this segment through focused media, and utilizing agencies that specialize in multicultural segments that are more effective and don't necessarily require utilizing an entire advertising budget.

 

 

 


2018 Diversity Calendar of Events

The United States is rich with diversity and if there was any question, just have a look at the diversity of our celebrations. From Martin Luther King day in January, Black History month in February, Asian-American and Pacific Islander Heritage month (May) to Hispanic Heritage month (September/October) to name just a few.

Have a look at the full break down from Diversity Best Practices and I'm sure you will find some that you weren't even aware of (ex. Krishna Janmashtami.....will let you find that one in the list).

Here are some key ones that should be on the minds of  multicultural marketers.

January

January 15: Martin Luther King Day commemorates the birth of Martin Luther King, Jr., the recipient of the 1964 Nobel Peace Prize and an activist for non-violent social change until his assassination in 1968.

February
February is Black History Month in the United States and Canada.

February 9-25 Olympics PyeongChang:  OK, not an officially on diversity calendars, but is a celebration of diversity in athletics, athletes and cultures.

February 16: Lunar New Year, one of the most sacred of all traditional Chinese holidays, a time of family reunion and celebration. Lunar New Year is also celebrated at this time in Japan, Korea, Vietnam and Mongolia.

March
March is Women’s History Month.

May
May is Asian-American and Pacific Islander Heritage Month in the United States.

June
June is Lesbian, Gay, Bisexual, and Transgender Pride Month.

2018 World Cup June 14-July 15, 2018

July
2018 FIFA World Cup

September
From September 15th to October 15th is Hispanic Heritage Month. This month corresponds with Mexican Independence Day, which is celebrated on September 16, and recognizes the revolution in 1810 that ended Spanish dictatorship.

October
October 8: Indigenous Peoples / Columbus day.  Many cities in the U.S. have been stepping away from "Columbus day" in favor of "Indigenous People's day."  See some background here

November / December

Including the likes of Thanksgiving, Black Friday, Cyber Monday, Christmas and New Years this period is key for marketers.  After all it seems that Toyotathon is almost a national holiday.